Privacy Policy

Effective Date: August 22, 2026

Elaborate Images respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request a quote, place an order, or communicate with us.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Company or organization name
Mailing, billing, or shipping address
Email address
Telephone or mobile number
Information submitted through contact forms, quote requests, artwork uploads, or order forms
Order, product, artwork, and transaction information
Communications you send to us by email, telephone, text message, website form, or other methods

Our website and service providers may also collect limited technical information necessary to operate and maintain the website.

How We Use Your Information

Elaborate Images may use the information we collect to:

Respond to questions and quote requests
Process and fulfill orders
Communicate regarding artwork, proofs, production, order status, pickup, delivery, or shipping
Provide customer service
Process payments and maintain business records
Communicate information related to our products and services when permitted
Maintain and improve our website and business operations
Comply with legal, regulatory, accounting, or security requirements

How We Share Information

We may share information with service providers, suppliers, decorators, shipping carriers, payment processors, technology providers, or other parties when reasonably necessary to provide the products or services requested by our customers.

We may also disclose information when required by law or when reasonably necessary to protect the rights, property, or security of Elaborate Images, our customers, or others.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

Elaborate Images does not sell SMS opt-in information or SMS consent.

Text Messaging and SMS Privacy

Customers may choose to communicate with Elaborate Images by text message or otherwise provide consent to receive text messages from us.

Text messages may include customer-care and occasional marketing communications, including:

Quote requests and quotes
Artwork and proof questions or approvals
Order questions and confirmations
Production status
Pickup, delivery, and shipping information
Customer service and other communications related to your business with Elaborate Images
New products and services
Special offers
Promotional opportunities

Message frequency varies depending on your interactions with us. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing products or services from Elaborate Images.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

After opting out, you will no longer receive SMS messages from that messaging program unless you subsequently provide consent again.

SMS Registration Data

Consumer data collected for SMS registration will not be transferred, sold, shared, or disclosed to any external organizations, including for marketing purposes, even with user consent. This information may only be disclosed where required by law.

Safeguards Against Unauthorized Sharing

Access to SMS registration data is restricted to authorized personnel only. Elaborate Images uses administrative, technical, and organizational protections to prevent unauthorized access, use, sharing, or disclosure of this information.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may opt out of text messages by replying STOP.

You may also contact us directly regarding your communication preferences.

Information Security

Elaborate Images takes reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Third-Party Services

Our website or business operations may use third-party services for functions such as website hosting, payment processing, shipping, product fulfillment, communications, or other business services. Information provided to these companies is limited to what is reasonably necessary for them to perform their services.

Third-party websites or services may have their own privacy policies and practices.

Changes to This Privacy Policy

Elaborate Images may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or how Elaborate Images handles your information, please contact us:

Elaborate Images
Phone: (931) 703-5410
Email: hello@elaborateimages.com
Website: www.elaborateimages.com